"Extending IT service management abilities beyond technological innovation services to handle organization-centric use instances; managing service demand and supply through a typical platform, portal, and service catalog; and dashing up innovation and workflow automation as a result of PaaS/minimal-code improvement tooling." - Charles Betz, Forrester Standardization permits the much e... https://applying-it-service-manag90642.blogdeazar.com/33518867/help-organizations-deliver-employee-services-secrets